TM
Tankiso M
1 reviews | Active since Sept 2014
03 Apr 2019, 11:29
B...S... service by MTN
MTN blocked my line, my account is settled in full. My contract term with MTN has ended, yet they insist I need send cancellation and give them 20 days to process it.
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Replies (1)
MTN South Africa's replyOfficial
04 Apr 2019, 07:27Good Day Tankiso
Thank you for your post.
Please accept our apologies for any inconvenience caused.
Kindly be advised that the line has been unsuspended.
Please note that the request to have the contract terminated has been sent to the relevant department and will revert to you with feedback. However please note that as per contract terms and conditions for cancellation, you have to give 20 business days notice.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsBrendah LangaComplaints Management
Thank you for your post.
Please accept our apologies for any inconvenience caused.
Kindly be advised that the line has been unsuspended.
Please note that the request to have the contract terminated has been sent to the relevant department and will revert to you with feedback. However please note that as per contract terms and conditions for cancellation, you have to give 20 business days notice.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsBrendah LangaComplaints Management
MTN South Africa's reply04 Apr 2019, 07:27
Official
Good Day Tankiso
Thank you for your post.
Please accept our apologies for any inconvenience caused.
Kindly be advised that the line has been unsuspended.
Please note that the request to have the contract terminated has been sent to the relevant department and will revert to you with feedback. However please note that as per contract terms and conditions for cancellation, you have to give 20 business days notice.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsBrendah LangaComplaints Management
Thank you for your post.
Please accept our apologies for any inconvenience caused.
Kindly be advised that the line has been unsuspended.
Please note that the request to have the contract terminated has been sent to the relevant department and will revert to you with feedback. However please note that as per contract terms and conditions for cancellation, you have to give 20 business days notice.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsBrendah LangaComplaints Management