JN
Johannes N
1 reviews | Active since Nov 2012
06 Feb 2015, 17:36
Broken recepton 3 days
3 days no and broken reception.MTN braking contract..I cant make money without my phone but MTN will demand it over and over.Hidden floors in these contracts.
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Replies (1)
MTN South Africa's replyOfficial
20 Feb 2015, 15:52Hello Hannes Nel,
We do apologize for the delayed response and for any inconvenience caused. It was not our intention to have dissatisfied you in any way.
The issue most definitely was temporary issue. The issue could have been caused by theft of power cables or maintenance.
Once again we do apologize for the inconvenience caused.
Regards
Tim
MTN Complaints Management Team: REQ:***
We do apologize for the delayed response and for any inconvenience caused. It was not our intention to have dissatisfied you in any way.
The issue most definitely was temporary issue. The issue could have been caused by theft of power cables or maintenance.
Once again we do apologize for the inconvenience caused.
Regards
Tim
MTN Complaints Management Team: REQ:***
MTN South Africa's reply20 Feb 2015, 15:52
Official
Hello Hannes Nel,
We do apologize for the delayed response and for any inconvenience caused. It was not our intention to have dissatisfied you in any way.
The issue most definitely was temporary issue. The issue could have been caused by theft of power cables or maintenance.
Once again we do apologize for the inconvenience caused.
Regards
Tim
MTN Complaints Management Team: REQ:***
We do apologize for the delayed response and for any inconvenience caused. It was not our intention to have dissatisfied you in any way.
The issue most definitely was temporary issue. The issue could have been caused by theft of power cables or maintenance.
Once again we do apologize for the inconvenience caused.
Regards
Tim
MTN Complaints Management Team: REQ:***