Broken Promises after account was suppose to be sorted
<p>Please refer below - I sent a review on the 24th of May regarding my upgrade nightmare. As per below I was promised a R70.45 credit for BIS but low and behold, only received R51.13 (R44.85 exl vat). To MTN it might not be a lot but to me it makes a big difference. What has changed in the meantime? So tired of the service</p> <p>"Thank you for your post.</p> <p>We sincerely apologize for any inconvenience you may have experienced with our service.</p> <p>Thank you for your time online.</p> <p>The account will be credited R70.45 for the Bis charge on the April invoice.\</p> <p>Then the invoice for May 2016 will only close tonight and the discount will only then apply on invoice.</p> <p>Kind Regards,</p> <p>Alice van der Merwe</p> <p>REQ:***"</p>
Dear Valued Customer,
Thank you for taking the time to raise your concerns with MTN.
kindly be advised that the credit of R70.45 was passed into your contract account on the 27/05/2016 and i have attached the open item report for your perusal and sent it to ***
warm regards
mike
REQ:***
Dear Valued Customer,
Thank you for taking the time to raise your concerns with MTN.
kindly be advised that the credit of R70.45 was passed into your contract account on the 27/05/2016 and i have attached the open item report for your perusal and sent it to ***
warm regards
mike
REQ:***