TK
Thea-Marie Kruger
1 reviews | Active since Oct 2015
24 Nov 2015, 14:13
Broken A5 that I am paying for
I am reporting MTN again on helopeter. Seeing as my phone's screen is not connected to my phone at all.. Someone did come back to me, I asked this person 3 times to please phone me so I can explain the situation I mentioned on Helopeter to him. No phone call in a whole month. Can someone please contact me from mtn... I am so tired of this company.
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Replies (1)
MTN South Africa's replyOfficial
25 Nov 2015, 08:59Hello theamarie876,
Thank you for posting.
Please accept our apologies for the break down in service in one of our touch points and for any inconvenience experienced.
As per our conversation ,please send us your job card number or the IMEI for the handset in question for us to view the history of repairs and advice accordingly.
Regards
Rosetta
REQ:***
Thank you for posting.
Please accept our apologies for the break down in service in one of our touch points and for any inconvenience experienced.
As per our conversation ,please send us your job card number or the IMEI for the handset in question for us to view the history of repairs and advice accordingly.
Regards
Rosetta
REQ:***
MTN South Africa's reply25 Nov 2015, 08:59
Official
Hello theamarie876,
Thank you for posting.
Please accept our apologies for the break down in service in one of our touch points and for any inconvenience experienced.
As per our conversation ,please send us your job card number or the IMEI for the handset in question for us to view the history of repairs and advice accordingly.
Regards
Rosetta
REQ:***
Thank you for posting.
Please accept our apologies for the break down in service in one of our touch points and for any inconvenience experienced.
As per our conversation ,please send us your job card number or the IMEI for the handset in question for us to view the history of repairs and advice accordingly.
Regards
Rosetta
REQ:***