BRING BACK NY DATA!!!!!!
<p>J J VILAKAZI - ********** 150</p> <p> </p> <p>I've had this problem sometime last year and early this year as well. Spoke to your call center on 808 who was useless and very ***********. Now I've had to buy data this past Sunday, yesterday and today. And mind you we talking a gig each day, the very same gig which normally lasts me a week or so.</p> <p> </p> <p>I'm livid and beyond annoyed with you guys, this can't keep happening. And don't dare tell me about stupid apps running and all that junk, this is a problem from your side and you need to sort it out and return my data.</p> <p> </p> <p>This is really becoming ridiculous and I can't believe I'm addressing it for the second time on hello peter. </p> <p> </p> <p>BRING BACK MY DATA!!!!!!</p>
Helpful (0)
Replies (3)0
Replies (3)'s updateReviewer Update
18 May 2017, 09:43Dear MTN, I'm still waiting!!!!!!
's update18 May 2017, 09:43
Reviewer Update
Dear MTN, I'm still waiting!!!!!!
MTN South Africa's replyOfficial
22 May 2017, 22:54Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that our records shows internet usage on your line, you can however contact our Customer care line on 808 and request for the validation of the charges as well as the URL report which will show the sites visited.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Complaints Management Team
Itumeleng
Best regards,
MTN South Africa's reply22 May 2017, 22:54
Official
Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that our records shows internet usage on your line, you can however contact our Customer care line on 808 and request for the validation of the charges as well as the URL report which will show the sites visited.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Complaints Management Team
Itumeleng
Best regards,
's updateReviewer Update
23 May 2017, 11:43And of course I knew you guys would refer me to 808 which is so clueless when it comes to such matters. I won't waste my time with all that junk, I'll just find alternatives. Thanks for sweet nothing nx
's update23 May 2017, 11:43
Reviewer Update
And of course I knew you guys would refer me to 808 which is so clueless when it comes to such matters. I won't waste my time with all that junk, I'll just find alternatives. Thanks for sweet nothing nx