Bridge of privacy

Item: MTN South Africa
Rating: 1
Author: Richard M

I have a cell phone contract with MTN for ages. Never had issues before but of late my airtime is being deducted by people who claim that I have subscribed to their services which I'm not aware of .

I called the MTN call centre and they said there is nothing that they can do. Funny enough these people are using MTN numbers to send me their sms of subscriptions.

Their services charge from R10 to R20 per day. I don't even know what those services are but they are taking my airtime everyday. I keep on cancelling their services through *141*5# but each time I cancel there is another subscription added later on.

MTN sold my info to their people who are *******ly deducting money in my account. This is frustrating since MTN are not willing to help.

Helpful (0)

Replies (2)

Richard M's updateReviewer Update

24 Jan 2018, 11:57

Thanks very much for unsubscribing my number from the content providers. Much appreciated.

Richard M's update24 Jan 2018, 11:57

Reviewer Update

Thanks very much for unsubscribing my number from the content providers. Much appreciated.

Richard M's updateReviewer Update

14 Feb 2018, 17:27

I'm very disappointed that what you promised is not true. I'm still struggling with the so called content providers who continue to ***** my airtime. I called Mtn Call Centre and I was told not o recharge my phone for three days. What is that? Why am I being hold hostage by Mtn content service providers? Mtn, you are very pathetic and useless. Your response to my complaint was just lies and I wonder how many other customers you are lying to. You have no shame *****ing from us. I wish I was staying in Nigeria. They were going to deal with you guys. *******.

Richard M's update14 Feb 2018, 17:27

Reviewer Update