1 reviews | Active since Jul 2016
Bridge of contract
<p>i have been a client of MTN for years, i have 3contracts with MTN, i called in to confirm when im entitled for an upgrade on contract number ********** 111- only to be told by the consultant this contract was taken out at Foshini,*shocked* i have never had any dealing with Foshini and the consultant couldnt explain it to me, all she kept on saying like a parrot was sort it out with Foshini- i never had any dealing with Foshini and want my contract back with MTN A.S.A.P or i will open up a case of ***** against MTN as i have never ever signed any contract with anyone else accept with MTN</p>
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The number ********** 11 is with MTN. It is elligible for an upgrade when it has reached its end of term (2017-09-24). You may request for an early upgrade 3months before the end of term.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ: **********
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The number ********** 11 is with MTN. It is elligible for an upgrade when it has reached its end of term (2017-09-24). You may request for an early upgrade 3months before the end of term.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ: **********