aC
antony C
1 reviews | Active since Apr 2015
25 Jul 2015, 16:20
Breach of ethics.MTN cannot supply relationship
MTN has repeatedly handled my account extremely poorly and I'm quite frankly tired of it! As far as I'm concerned MTN cannot manage simple customer relationships and this will be the last contract I'm sharing with them. Over the last year I cannot even tell you how many times my line has just been put off and duplicate money deductions from my bank account. When I actually attempt to contact accounts I can't get through. Extremely bad contractual relationship
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MTN South Africa's replyOfficial
06 Aug 2015, 11:10Hello ant22,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records the account was reactivated and it is currently in use.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records the account was reactivated and it is currently in use.
Best regards
Mantoa
REQ:***
MTN South Africa's reply06 Aug 2015, 11:10
Official
Hello ant22,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records the account was reactivated and it is currently in use.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records the account was reactivated and it is currently in use.
Best regards
Mantoa
REQ:***