mN
mangaka N
1 reviews | Active since May 2015
14 Jul 2015, 06:53
breach of contract or incorrect billing
When my contract expired, I signed a new one. Where I would be getting 2GB of data. To my surprise since from April I have been getting R200 of airtime not data. I did not sign up for that, it does not even last a day as it vanishes<br> <br> This is breach of contract and I'm taking it to my lawyers.
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
24 Jul 2015, 10:43Hello unako ncubs,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it caused.
Kindly be advised that the monthly 2GB provisioning for your number has been corrected and a billing query has been logged, REQ:***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it caused.
Kindly be advised that the monthly 2GB provisioning for your number has been corrected and a billing query has been logged, REQ:***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
MTN South Africa's reply24 Jul 2015, 10:43
Official
Hello unako ncubs,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it caused.
Kindly be advised that the monthly 2GB provisioning for your number has been corrected and a billing query has been logged, REQ:***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it caused.
Kindly be advised that the monthly 2GB provisioning for your number has been corrected and a billing query has been logged, REQ:***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***