1 reviews | Active since Jul 2017
Breach of contract. MTN failed me AGAIN!!!
<p>Yet again, I'm still going around in circles after I spoke to the complaints analyst and legal team whom told me that my contract has been cancelled as requested but when I contact the call center, I'm told otherwise. Please note, I made all the payments I was advised to pay and MTN team failed to do their part. *********** legal team and even the sooo called "complaints analyst". Like what does one have to do to get this BS sorted. I want to take my business else where. F******!!!!!!!!!!!!!!!!!!!!!</p>
Thank you for your post.
We acknowledge the receipt of your complaint and apologise for the inconvenience experienced.
We will engage with the Legal department to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
regards
mike
Complaints Management Team
Reference Number: ***6
Thank you for your post.
We acknowledge the receipt of your complaint and apologise for the inconvenience experienced.
We will engage with the Legal department to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
regards
mike
Complaints Management Team
Reference Number: ***6