Breach of contract

I upgraded online in April 2021 to a sim only contract, my agreement was- My MTN Choice 40GB R199 PMx24- Your bill limit will be 0.However I am charged over what I have agreed to. It’s not fair to us MTN customers that all you do is take what we don’t have. I have been trying for the past months to resolve this matter. I have been put through from one department to the next and if it’s not that your systems are offline. You have breached your contract and you are about to lose a loyal customer who has been with your network for over a decade now. All in the name of incompetence. I need this resolved as you will not be debiting my account until this matter is attended to. Contract details below...not even close to the R980 and R680 deducted from my account. Y'ello, Molebogeng Your upgrade has been submitted for approval. Your reference number is ***0 Here's what you ordered: Product Image on My MTNChoice 40GB R199 Delivery Free Total R199 PMx24

Your bill limit will be 0

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