JP
Johan P

1 reviews | Active since Jan 2017

06 Jan 2017, 09:37

Breach of contract and theft

<p>I upgraded my data only SIM in December 2016 at MTN Lydenburg. From there the issues start:</p> <p>1. Including in te upgrade I get 40gig night express. After numerous phone calls to get this activated they keep telling me that I am wrong. I sit with the contract and it is advertised on there December promo magazine. They finally added it late December.</p> <p>2. Including in the promo I get MTN VU online streaming service for free for 12 months. Untill today nobody wants to assist with this or are competent to assist. This is breach of contract and I still do not have the service activated. I phoned Chantelle the Lyndenburg consultant who assisted with the upgrade about this and all she said was she tried to get someone to assist at MTN but she could not. I must do it myself????????????? How must I get this activated if the MTN employee cannot do it?</p> <p>3. I got my last bill and seen I paid for the full price on the contract. The 50% discount according to my contract was never given. Now I must fight this as well to get my money back. This is theft.</p> <p>This was truly the worst experience I encounter with any company!!!!! How can such a large company be so *********** or is this just how MTN makes there money by *****ing???</p>

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