KH
Kimberly H
1 reviews | Active since Feb 2015
08 Jun 2015, 16:41
Breach of Contract
Once again Mtn is messing up my Account and as expected they do not answer calls. Can someone get back to me like yesterday! I had a problem earlier this year which took 3 months to be resolved following a complaint on Hellopeter! If this is another issue that is going to take 3 months to resolve I will cancel my contract on the grounds of Breach of Contract by Mtn. PLEASE SORT YOUR STUFF OUT!
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Replies (1)
MTN South Africa's replyOfficial
10 Jun 2015, 08:58Hello kimhabib,
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that the nature of the query is not stated on the email. Can you Please advise on how we can assist.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that the nature of the query is not stated on the email. Can you Please advise on how we can assist.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
MTN South Africa's reply10 Jun 2015, 08:58
Official
Hello kimhabib,
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that the nature of the query is not stated on the email. Can you Please advise on how we can assist.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that the nature of the query is not stated on the email. Can you Please advise on how we can assist.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***