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sanjeev L

1 reviews | Active since Nov 2012

07 Nov 2016, 11:26

breach of contract

<p>after requesting to cancel my 24 month contract instead of renewing , i got offered a month to month contract for 75ZAR. i was assured that its month to month and can cancel anytime (listen to the recording). now i need to cancel and I get told that I cannot because its a 24 month contract. why the lies?</p> <p>i need answers and a cancellation today Or i will get my lawyers and the media involved. </p>

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Replies (4)
MTN South Africa
MTN South Africa's reply09 Nov 2016, 08:31
Official

Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused.

Kindly provide us with the MTN contract number or MTN Account number that the query relates to under the Review Information so we may investigate the matter and provide a resolution.

We would like to assure you that we are actively working to improve our service levels.

Regards

Nompumelelo

REQ:***

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sanjeev L's update09 Nov 2016, 09:06
Reviewer Update

Thank you ********** 097

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sanjeev L's update02 Dec 2016, 06:21
Reviewer Update

No one damn even attpted to call me you are still debitting me!!!! I am now involving my lawyers!!!!! And will continue posting reviews about ur pathetic service

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sanjeev L's update02 Dec 2016, 06:22
Reviewer Update

Can someone call me immediately.