BREACH OF CONTRACT

THE SERVICE AT MTN SUCKS. MORE ESPECIALLY WHEN YOU WANT TO CANCEL A CONTRACT. I WENT TO AN MTN BRANCH TO REQUEST MY CONTRACT TO BE CANCELLED AS THE 24 MONTH AGREED UPON PERIOD IS OVER THEY TOLD ME I NEED TO DO IT OVER THE PHONE BY DAILING 808 THAT WAS DONE IN OCTOBER ALREADY, IMAGINE MY SUPRISE WHEN MTN DEBITED MY ACCOUNT AND TOLD ME THAT THE CONTRACT WAS NOT CANCELLED I PAID OVER R1200 SO THAT THEY CAN CANCEL THE CONTRACT IMMEDIATELY, BUT AGAIN THAT WAS NOT DONE. I CALLED IN DEC TO FIND OUT WHAT'S GOING ON AND THEY SAID I MUST WAIT TILL THE END OF DEC ONLY TO FIND THAT THEY HAVE CREDITED MY PHONE WITH AIRTIME MEANING THAT THE CONTRACT IS NOT CANCELLED. WHEN I CALL AND FIND OUT WHAT'S GOING ON THE SEEMS TO BE NO ANSWER ON 808. DOES MTN HIRE *********** STAFF BECAUSE I AM NOT WILLING TO KEEP PAYING FOR SOMETHING I REQUESTED TO BE CANCELLED AND THAT COULD COURSE TROUBLE ON MY IT<br> CAN SOMEONE TELL ME ME WHAT'S GOING ON AT MTN BECAUSE WHATEVER THEY ARE DOING IS *******. IT CANNOT TAKE 3 MONTHS TO GET SOMETHING TO BE CANCELLED