RD
RUTH D

1 reviews | Active since Dec 2015

22 Dec 2015, 14:20

BREACH OF CONTRACT

PLEASE NOTE THAT I HAVE A COTRACT WITH YOU HOWEVER I DO NOT RECEIVE ANY SERVICE AND YET YOU CONTINUE TO BILL ME FOR WHAT? I TOOK IT UPON MYSELF TO CONTACT MTN I WAS PROMISED THAT SOMEONE WILL GET BACK TO ME SINCE APRIL I HAVE BEEN CALLING AND CALLING BUT NO ASSISTANCE WHATSOEVER AS NO ONE HAD CONTACTED ME EVEN AFTER MY CALLS. I AM SICK AND TIRED AND TO MAKE IT EVEN WORSE I HAD FOUND OUT THAT YOU HAD LISTED ME FOR WHAT? IT IS SO ******* WHAT YOU'RE DOING AND I WILL DEFINATELY ESCALATE THIS MATTER FURTHER AND ICASA WILL KNOW ABOUT THIS AS WELL FROM TODAY. I WANT THAT CONTRACT OF YOURS TO BE CANCELLED AND GIVE ME THE VALUE OF THAT CONTRACT TO DATE EXCLUDING ALL THE SERVICES THAT YOU HAD CHARGED WITHOUT PROVIDING SAME TO ME A.S.A.P NOT EVEN TOMORROW. I DO NOT WANT ANYTHING TO DO WITH YOU ANYMORE AND I BELIEVE EVERYONE SHOULD KNOW ABOUT THIS AS WELL. I HAVE ALSO CONTACTED ADVERTISING COMPANY FOR A BILL BOARD TO BE PUT ON FREE WAYS. I AM WILLING TO GO TO THAT EXTED AS IN BY THE 28TH.

0
Replies (1)
MTN South Africa
MTN South Africa's reply28 Dec 2015, 09:48
Official
Hello RKEDDY,

Thank you for your post. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.

Kindly note that the matter has been escalated to the Legal Department for assistance and the account 08*****413 is not active on the system it has been cancelled already.

Kind Regards
Nompumelelo
REQ:***