Breach of Contract

And yet again MTN does not fail to disappoint...a typical case of dont hold your breath!!! Ever since I have incepted a contract with MTN, the shortcomings and disappointments have been unending. From incorrect billing, faulty handsets and poor service, I am now prejudiced further with not having my data bundle loaded for the past 4 maybe 5 months. As per my initial contractual agreement, The package was a 200 Anytime top-up plan and which allows for R200 airtime, 200 MB data and 25 sms to be uploaded every month and at a premium of of R399 that is debited religiously every month. I dont have an issue with paying the premium which was what was agreed upon, I do however have an issue of not being credited for my data bundle monthly. Contacting the call centre is an issue in itself whereby agents feel as if they are doing you a favour by attending to your query.<br> My contract comes to an end within a few months & not a day later I hope....I dont anticipate any efforts would be made to rectify the error but MTN really needs to get a handle on treating their customers fairly, I'm quite sure your competitors will gladly satisfy the customers that you cant.