1 reviews | Active since May 2014

09 Mar 2019, 11:46

Breach of Contract

A dispute and query was lodged enquiring why the contractual monthly data bundle was discontinued 5 to months ago, whilst payment were accepted on a monthly basis? Latest communication from the service provider seems to includes a finding ,so claimed,but nowhere to be found in the body of the email! This delaying tactic or non committal construes Breach of Contract if not corrected

0
Replies (3)
's update11 Mar 2019, 10:26
Reviewer Update
Ref # ********** 830 contract due to expire 2019-09 -05 refers.Monthly deductions active with no loading of the recurring data bundle.Why doesn't anybody care to explain this ********** action? .
's update12 Mar 2019, 11:52
Reviewer Update
Who of us plebs out here will understand an open-ended contract active till 05 Sep 19 to be terminated without authority 5 to 6 months ago by the Seller,MTN SA, therefore changing to a month to month contact but failing to deliver the contractual data bundle stipulated monthly.The use of semantics and passing the buck seems the norm without coming out of their blocks!
's update13 Mar 2019, 13:02
Reviewer Update
No cancellation in place and or pending for ***. Two sim card invoices applies viz. ********** 568 Cellular phone ,active with a recurring data balance 1.3 Gb on 13 Mar '19 and ********** 833 Broadband ****le,active with recurring data balance of 5.5 Gb on 13 Mar '19 .and terminates 05 Sep '19. Last-mentioned is the invoice in dispute. My MtnActive on line refers. Kindly compare with your data base info which appears erroneous .Your telecom (Cancellation) today refers. E.W.Swanepoel.