Breach of Contract

On the 14th of November i realised that one of my Contract Phones have not been receiving 300mb worth of data for 2months in a row. Call into MTN Customer service Department and spoke to agent that said that the matter was escalted and will be resolved within 48hours. Time passed and Nothing was done. In the time from then to now i have phoned in 14TIMES and spoke to the following agents : Simangile Sibiya , Jacob Mareske, Sibongile Ponolo, Ronel Singh, Ntokzo Dube, Nkankla Zulu, Nonhne Solonzi, Mpho (Gladness) Mofikeng. All of them told me the same thing wait 48hours. Some agents i asked to even phone me back to update me on what is going on. STILL nothing has been sorted out. I then Decided to take things further and email Customer servive Department and Prudance Ntuli who mailed me back and said they will contact me back. I have now send a total of 65 emails!!!!! asking what is going on, but still not even a email back. I then i took it to the next level by posting on Social mecia, Facebook to ask for assistance, they also said they will be in contact, over 15 messages sent to them, they only read the message but still no respose from any MTN thus far!!!! The service levels of MTN are even below PATHETIC!!! why must i constantly complain to such an extent ans scream and shout at agents just to get back data that owed to me. According to my contract it states there that 300mb will be provided by MTN monthly, i see this as a BREACH OF CONTRACT, THEFT!!!! Why has no one came back? why do agents constantly just escalte the problem and not follow up if it has been done? Why do agents LIE to me and say it will be sorted out? I am FURIOUS at MTN and will NEVER deal with such a Pathetic service provider, i will cancel my contract asap!! I even spoke to Team leaders too that said they will speed up the process. I have spend over 6hours on the Phone, mainly on hold... REF: ********** 82. email ref: # ********** 7. My attornies will be contacted shortly if this is not resolved. Please fix the problem and call me back