aH
alto H
1 reviews | Active since Feb 2015
26 Feb 2015, 10:50
breach of contract
Took out insurance and they didn't put it in system. So i dont have insurence for my phone although i took it out !!! Area rep not picking up his phone nobody doing there job. utterly disgusted with mtn and this store . Bad Bad service!!!@
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
05 Mar 2015, 15:19Hello alto,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
Please be advised that i have tried contacting you on your cell phone and it went to voice mail, please be advised that i have sent you an email with regards to your insurance matter.
Would you kindly reply to my email and i will escalate to the relevant supervisory team to resolve.
Thank you.
Kagiso
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
Please be advised that i have tried contacting you on your cell phone and it went to voice mail, please be advised that i have sent you an email with regards to your insurance matter.
Would you kindly reply to my email and i will escalate to the relevant supervisory team to resolve.
Thank you.
Kagiso
REQ:***
MTN South Africa's reply05 Mar 2015, 15:19
Official
Hello alto,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
Please be advised that i have tried contacting you on your cell phone and it went to voice mail, please be advised that i have sent you an email with regards to your insurance matter.
Would you kindly reply to my email and i will escalate to the relevant supervisory team to resolve.
Thank you.
Kagiso
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
Please be advised that i have tried contacting you on your cell phone and it went to voice mail, please be advised that i have sent you an email with regards to your insurance matter.
Would you kindly reply to my email and i will escalate to the relevant supervisory team to resolve.
Thank you.
Kagiso
REQ:***