gT
gerhard T
1 reviews | Active since Mar 2015
26 Sept 2015, 16:58
breach of contract
Mtn is in breach of contract. I pay for lte but get edge or nothing back .<br> *** signal.mtn did install a antenna at my place but still VERY poor signal.<br> My business rely on mtn but cannot use it.im loosing business. Please don't tell me to populate a template.i did it twice already. Send a technician to my place so he can see for himself. <br> In in 191 voortrekkerroad parow glen lily. <br>
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
28 Sept 2015, 08:06Hello mooigoed,
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the Coverage Helpdesk team for assistance here is your reference number SMC/***.
Alternatively you can also contact them on number *** toll-free from MTN number or chargeable from other SP's numbers, weekdays 08:00 to 17:00.
Warm Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the Coverage Helpdesk team for assistance here is your reference number SMC/***.
Alternatively you can also contact them on number *** toll-free from MTN number or chargeable from other SP's numbers, weekdays 08:00 to 17:00.
Warm Regards
Nompumelelo
REQ:***
MTN South Africa's reply28 Sept 2015, 08:06
Official
Hello mooigoed,
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the Coverage Helpdesk team for assistance here is your reference number SMC/***.
Alternatively you can also contact them on number *** toll-free from MTN number or chargeable from other SP's numbers, weekdays 08:00 to 17:00.
Warm Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the Coverage Helpdesk team for assistance here is your reference number SMC/***.
Alternatively you can also contact them on number *** toll-free from MTN number or chargeable from other SP's numbers, weekdays 08:00 to 17:00.
Warm Regards
Nompumelelo
REQ:***