1 reviews | Active since Aug 2015
Breach of Contract ***)
Morning Sbu<br> <br> This is just a follow on my request <br> <br> Am totally loosing hope on MTN that my query will ever get resolved while am currently losing business <br> For not using my line.<br> <br> Please note on the 21st of October I will be sending you my formal Termination letter of Service to MTN and will be porting my number to Vodacom<br> This will give you enough time to fix my account and to invoice me whatever you guys feel for that month because the invoices you send your customer are not the same with what you have on the system <br> All the correspondence I have had with MTN since February till today they have been saved handed over to my representative.<br> <br> I will be waiting for your urgent response in this matter <br> <br> Regards<br> Ex Employee of MTNsp<br> Tshepo<br>
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that a query has been logged with the billing department to investigate your invoices, REQ:***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that a query has been logged with the billing department to investigate your invoices, REQ:***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***