BREACH OF CONDITIONS OF CONTRACT - 2ND TIME

Roughly two months ago I wrote a review about the incompetence of MTN. In short, I phoned through to the retentions dept to cancel a contract and whilst talking to them, they informed me about a tablet/data contract that was overdue for an upgrade. This was back in August. I then upgraded my contract and for months thereafter called them week after week to find out where my device was. In early Nov they eventually cancelled the contract citing that they did not have the device that was supposed to come with the contract. During that same call they asked me if I wouldn't consider taking another device which they had in stock. Silly me said yes. It is now the 7th of December, a month later and still waiting for my device. So the whole story of me phoning MTN week after week only to be transferred to DSV after listening to MTN's boring music and then DSV cant help. This is so frustrating. Common MTN, get your act together.