1 reviews | Active since May 2015
braodband internet
2jrs ago i took out a broad band internet bundle form mtn special for R89.00 per month last year 2014 i renew my cel phone contract after that mtn just starting to take R300.00 more from my bank account whit out give me any sms or any notification that my broad band bundle contract has exp so now i have this problem to get it canceled <br> that was 60 daces ago my ref no: ***.But MTN still takes my money for my bank count please MTN stop steeling my money you have enough i did not give you the right to or sine any contract to take that money from my bank account i call that steeling how many people are you doing this to.please corrected my account and give me my money back or i will terminate my contract with you permanently.i am a customer for 15jrs and now your people handle me this way no thank you MTN NO MORE. <br> <br>
Thank for posting.
Please accept our apologies for the delayed response and for any inconvenience this may have caused.
Our records indicate that contract for the data line *** was deactivated on the 9th of April however the invoice for the 20th of March was debited on the 1st of April and the invoice for the 20th of April was scheduled for the 1st of May.
We also note that you have two active line which are debited fromon the last day of the month from a FNB account.
Regards,
Nomonde.
REQ:***
Best regards,
Thank for posting.
Please accept our apologies for the delayed response and for any inconvenience this may have caused.
Our records indicate that contract for the data line *** was deactivated on the 9th of April however the invoice for the 20th of March was debited on the 1st of April and the invoice for the 20th of April was scheduled for the 1st of May.
We also note that you have two active line which are debited fromon the last day of the month from a FNB account.
Regards,
Nomonde.
REQ:***
Best regards,