Bradley Marion, MTN Direct, Pathetic Service

Upgraded my contract in Sept 2017 through a call from sunshine mobile, everything was set to go. Later received a call from Bradley Marion from MTN Direct to assist with upgrade as sunshine mobile would take much longer. Received my new phone without the free phone advertised in the upgrade special that i had selected. Tried calling customer care about 4 times, never getting through to Bradley, left messages for him to call me back, never did, eventually got told to go to a walk in customer service store to which i did. Mmathapelo Chaka tried to assist, sending Bradley mails, after not getting hold of him. Eventually she stopped assisting me. Went to social media and posted on Facebook and twitter and told someone would be in touch - never did. Posted on numerous of their adverts and eventually i got marked as spam - they have time to remove posts but not to answer them. 7 months later i still wait for someone to call me, have been a loyal customer for over 10 years, pathetic service! Will not be renewing my contract next year. Will i ever get my phone, Bradley Marian? **********