Bozza network to *** network

In February 2020 MTN migrated all its data on to new system and me and my partner where the unfortunate party who got affected due to someone not doing their duties and responsibilities ever since our services are suspended but payments are made every month I had a little bit of luck thanks to suzette germishuis from cape Town she manage to get my line open but subsequently after that it's still suspended we have been up and down with consultants managers who make promises but still no luck they say they can the payment but can't allocate it we must just make a new payment to correct the account but let me tell you if you can't fix our problem why bother to say you are the bozza network I want to be compensated for pain and suffering and I have actually come to the conclusion to cancel our contracts without paying the buy out fee for my pain and suffering of negligence of duties