Bozza???

"welcome to the bozza network how may we brighten up your day", yawn the same old same old introduction and I'm sick of it I've been battling for almost a week to do a simple SIM swap for a number I have had for 8 years.I also officially have the number as my official email address after countless SIM swaps it is now almost impossible. First SIM swap question I got wrong because I could not remember my recharge amount. Second attempt I got right because I went to an MTN shop personally but still I did not get my number back. Next attempt I drove 60 km to police station to get the certified copy of my id and affidavit and send it off to three yes 3 supervisors who were based in Durban and Johannesburg and were not customer service representatives so I went as high as I could and still no SIM swap.. all this in the week that I'm signing divorce papers ... My bank OTP my Google accounts my contact lists social network no support..after 10 years of marriage MTN you suck you are not bozza .IL probably get some reference number NB put in a line and called in a few days as per usual South Africans pay to hirgh a price for such shoddy service.