tM
twelani M
1 reviews | Active since Sept 2011
14 May 2015, 13:56
bought weekly data yesterdayand it expired today
I bought mtn data yesterday and it expred today how possible is that...
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MTN South Africa's replyOfficial
14 May 2015, 16:30Hello khavisani@,
Thank you for bringing this to our attention.
We appreciate that you have made us aware of the issues that you were faced with regarding your data bundle.
Kindly be advised that upon checking your account it shows that the data bundle did not expire but it was used up. It was finished at 13:36 this afternoon and now you are being billed from the 1 day data bundle activated at 13:46.
Warm regards
MTN Service Provider
REQ:***
Thank you for bringing this to our attention.
We appreciate that you have made us aware of the issues that you were faced with regarding your data bundle.
Kindly be advised that upon checking your account it shows that the data bundle did not expire but it was used up. It was finished at 13:36 this afternoon and now you are being billed from the 1 day data bundle activated at 13:46.
Warm regards
MTN Service Provider
REQ:***
MTN South Africa's reply14 May 2015, 16:30
Official
Hello khavisani@,
Thank you for bringing this to our attention.
We appreciate that you have made us aware of the issues that you were faced with regarding your data bundle.
Kindly be advised that upon checking your account it shows that the data bundle did not expire but it was used up. It was finished at 13:36 this afternoon and now you are being billed from the 1 day data bundle activated at 13:46.
Warm regards
MTN Service Provider
REQ:***
Thank you for bringing this to our attention.
We appreciate that you have made us aware of the issues that you were faced with regarding your data bundle.
Kindly be advised that upon checking your account it shows that the data bundle did not expire but it was used up. It was finished at 13:36 this afternoon and now you are being billed from the 1 day data bundle activated at 13:46.
Warm regards
MTN Service Provider
REQ:***