BOUGHT DATA FROM RCS APP & NO DATA RECIEVED

Item: MTN South Africa
Rating: 1
Author: Lauren G

i purchased 2gigs of data on the RCS app, the amount was debited from my account but 2 weeks later i have not recieved my data

Helpful (0)

Replies (1)

MTN South Africa's replyOfficial

20 Feb 2018, 16:06

Dear Lauren,

Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused.

Unfortunately we are unable to assist with your concerns because this is an RCS matter. Please contact RCS customer care and they will be able to assist you.

Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst

Best regards,

MTN South Africa's reply20 Feb 2018, 16:06

Official

Dear Lauren,

Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused.

Unfortunately we are unable to assist with your concerns because this is an RCS matter. Please contact RCS customer care and they will be able to assist you.

Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst

Best regards,

BOUGHT DATA FROM RCS APP & NO DATA RECIEVED

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