MT
Michael T
1 reviews | Active since Jul 2014
02 Mar 2015, 13:52
Bought data
Just spend my R150.00 to purchase 1GB data from Mtn as l was confirming everything the message popped on saying I can't finish the transaction because there is a temporary system down but after that my airtime was gone and I didn't get the data also.<br> I called the call center since in the morning no one can help me they can't do anything about it,is this day light ******* now after all am a loyal Mtn contract customer for 6 years,us my month to renew/upgrade this month but with what l experienced today am thinking twice.
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Replies (1)MTN South Africa's replyOfficial
06 Mar 2015, 12:55Hello mizzie,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Your invoice closes on 20/03/2015. Please wait for the invoice to close. After it has closed contact 808 for them to open a billing query for you. The matter will be investigated and resolution will be provided.
regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Your invoice closes on 20/03/2015. Please wait for the invoice to close. After it has closed contact 808 for them to open a billing query for you. The matter will be investigated and resolution will be provided.
regards
Thabelo
REQ:***
Best regards,
MTN South Africa's reply06 Mar 2015, 12:55
Official
Hello mizzie,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Your invoice closes on 20/03/2015. Please wait for the invoice to close. After it has closed contact 808 for them to open a billing query for you. The matter will be investigated and resolution will be provided.
regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Your invoice closes on 20/03/2015. Please wait for the invoice to close. After it has closed contact 808 for them to open a billing query for you. The matter will be investigated and resolution will be provided.
regards
Thabelo
REQ:***
Best regards,
