Bought airtime but its not reflecting
Yesterday I bought R10 airtime using cell phone banking however my airtime till today its not reflecting. I called the cell centre and was told to wait an hour or two for the airtime to come through. Am still waiting even now and I received an sms from my bank telling me that money for the airtime was out of my account. MTN am tired of ur service because u guys do nothing. Just close down already.
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MTN South Africa's replyOfficial
13 Apr 2016, 16:41Hello ngoetjana,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The request has been sent to the prepaid Supervisors to contact and assist with feedback on line.
Kind Regards,
Alice van der Merwe
REQ:***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The request has been sent to the prepaid Supervisors to contact and assist with feedback on line.
Kind Regards,
Alice van der Merwe
REQ:***
MTN South Africa's reply13 Apr 2016, 16:41
Official
Hello ngoetjana,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The request has been sent to the prepaid Supervisors to contact and assist with feedback on line.
Kind Regards,
Alice van der Merwe
REQ:***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The request has been sent to the prepaid Supervisors to contact and assist with feedback on line.
Kind Regards,
Alice van der Merwe
REQ:***