************* bordering *****

We've signed up for 2 MTN contracts online. I went to the MTN website and app**** there. Someone from MTN phoned us and completed the online contracts. When our phones were delivered we received an MTN Tax Invoice with MTN's head office contact details. One of the phones where defective upon arrival, but now no one at MTN can help me. They keep referring me to one of the companies they use to do their online sales - Vasco Connect. We can't get in touch with anyone at Vasco Connect and have to search the internet for their contact details (which does not work). Why is their supplier issues my problem? I signed up with MTN not with Vasco. MTN is supposed to assist me, I know exactly where the MTN stores are! This feels like *****. NOT HAPPY AT ALL!