1 reviews | Active since Jul 2016
<p>At the moment we are living on a farm 20 kilos outside of Danielskuil, Northern-Cape. I have phoned MTN numerous of times regarding setting up a booster in order for us to connect to the internet, take note this issue has been ongoing for 5 years.</p> <p> </p> <p>In April of this year I have phoned them again, reference number ********** - each time there is a new excuse why they cannot finalise installing thebooster, this time they said they are waiting for parts it would have been installed 2 weeks after the 20th of April.</p> <p> </p> <p>If this cannot be done, please inform me so that I can take my business somewhere else instead of stringing me along for 5 years.</p> <p>All I want is internet, how difficult can this be? Why not rather give me other suggestions or assistance?</p> <p> </p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ: **********
Best regards,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ: **********
Best regards,
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