1 reviews | Active since Mar 2014
Bogus "FREE" Airtime
<p>On Wednesday 09/12/2016 I recharged my MTN Pre-paid with R30.00. I received a SMS Message informing me that I got "R130.00 Airtime for 3 days free".</p> <p>Today, the 3rd day I find that I only had R16.00 of the original R180.00 to my credit. How does this work? I only made a few calls. Surely after removing the "FREE Airtime" I should still have my original R30. Left as I did not make R163.00 worth of calls. I am a pensioner and only use my phone when realy needed.</p> <p>This is being dishonest</p>
Good day Jacobus,
Thank you for your post.
Please accept our apologies for the inconvenience.
Kindly note that we have tried contacting you on the cellphone number provided and unfortunately were not unable to get through. Please provide us with the contact details related to your query so are not able to get information and advise accordingly.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Best regards,
Good day Jacobus,
Thank you for your post.
Please accept our apologies for the inconvenience.
Kindly note that we have tried contacting you on the cellphone number provided and unfortunately were not unable to get through. Please provide us with the contact details related to your query so are not able to get information and advise accordingly.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Best regards,
Good day Jacobus,
Thank you for your post.
Please accept our apologies for the inconvenience.
Kindly note that we have tried contacting you on the cellphone number provided and unfortunately were not unable to get through. Please provide us with the contact details related to your query so are not able to get information and advise accordingly.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Peggy
REQ:***
Best regards,
Good day Jacobus,
Thank you for your post.
Please accept our apologies for the inconvenience.
Kindly note that we have tried contacting you on the cellphone number provided and unfortunately were not unable to get through. Please provide us with the contact details related to your query so are not able to get information and advise accordingly.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Peggy
REQ:***
Best regards,
Nobody has yet spoken to me about this problem
Nobody has yet spoken to me about this problem