Blocked services of the innocent consumer by MTN

My name is Thandazile Gwala. I have a contract with MTN from 2022 November during black Friday specials . This company has been giving me stress and depression. As I speak my phone is blocked and this thing has been happening. I have doing my payments without failing (R866) as per my contract agreement. I too my contact in Richards bay MTN store but they are failing to help me , I have been going to store every month to begg the to open my line . They keep on say it's is Amanda's fault mind you Amanda is no longer working with them, the gave me her personal number to phone her my self and she is not picking. I have been phoning to call centre engaging with lots of consultants but no solution. I even wrote to Ecasa they rep**** by we are dealing with this case last month but even today no solution . Please help me , I don't know why I'm getting this kind of abuse to MTN and I have been a loyal customer more than 15 years. I hate this company is abusing customers. I regret my decision of supporting this insensitive company. My phone number ***.