Blocked phone

I had an outstanding balance on my contract phone and as a result my phone was blocked. I then made the necessary payments at MTN store in Eastgate mall on the 28-01-2015 and I was told that my phone would be unblocked the following day but that did not happen. On Monday (02-02-2015) I called the customer service on the 808 number, the guy who assisted me told me that my phone will be unblocked the following day but again it was still blocked. <br> <br> I then called the customer service again on Tuesday (03-02-2015) and I was assisted by a lady who said that my phone was going to be unblocked within 2-24 hours but again my phone is still blocked and I cannot receive or many any phone calls. I'm now really tired of these people because I hold for more than 30minutes before my call could be picked up at the 808 number. <br> <br> Can someone from MTN please help unblock my phone, if it was not for the love and loyalty I have for the MTN network I was going to change to another network.