Blocked Mtn number
I paid up my account and i i can't use my number because it has been handed over lawyers and i would use. It. Can you please tell your attorneys that i paid up account for them to release my number and clear my name please I've been using that number for many years Number: ********** 720 Morune Sydney Khutso
Dear Khutso,
Thank you so much for the patience and understanding you’ve displayed during this most regrettable situation. For myself and on behalf of MTN, please accept my sincere apology for the inconvenience caused.
Kindly note there is still an outstanding amount of R 180.39 which is 90 days in arrears which still needs to be settled before the number can be reactivated.
Here is our account details
For internet, ATM and/or cash payments please use the following:
Bank : ABSA
Form : ABSA DEPOSIT SLIP/DEPOSITO STROKIE
Beneficiary Name : MTN SP
Beneficiary Account Number : ***
Branch Code : 632005
Deposit Reference : Your MTN cell phone number or your MTN account number.
Only one of the above mentioned reference numbers must be entered on the deposit slip. That will ensure correct allocation of payments to your MTN SP account unless incorrectly received on bank statement.
If you require more information regarding this matter you can touch base with our Legal team by emailing *** alternatively you can also reach them by dialing 808.
Thank you again for your patience and understanding.
Yours in service,
Willem Jnr Loots
MTN Complaints Management Team
Best regards,
Dear Khutso,
Thank you so much for the patience and understanding you’ve displayed during this most regrettable situation. For myself and on behalf of MTN, please accept my sincere apology for the inconvenience caused.
Kindly note there is still an outstanding amount of R 180.39 which is 90 days in arrears which still needs to be settled before the number can be reactivated.
Here is our account details
For internet, ATM and/or cash payments please use the following:
Bank : ABSA
Form : ABSA DEPOSIT SLIP/DEPOSITO STROKIE
Beneficiary Name : MTN SP
Beneficiary Account Number : ***
Branch Code : 632005
Deposit Reference : Your MTN cell phone number or your MTN account number.
Only one of the above mentioned reference numbers must be entered on the deposit slip. That will ensure correct allocation of payments to your MTN SP account unless incorrectly received on bank statement.
If you require more information regarding this matter you can touch base with our Legal team by emailing *** alternatively you can also reach them by dialing 808.
Thank you again for your patience and understanding.
Yours in service,
Willem Jnr Loots
MTN Complaints Management Team
Best regards,