BLIND LEADING THE BLIND!!!!

On the 19th of December 2025 I called MTN to get a settlement amount to cancel my contract. A consultant gave me the amount and I paid it a few minutes later as an immediate payment. I called MTN on the 20th of December 2025 to process my cancelation of a contract, I spoke to 6 different consultants and they were just transferring me between departments, I had to complete a security check 6 times and the last consultant I spoke to told me the cancelation team does not work on weekends, so the previous 5 consultant couldn't tell me anything. I wasted over an hour of my life with your call center where no one seems to know what to do. The blind is leading the blind!!!

Over an hour later, my contract is still not canceled. THIS IS EXACTLY WHY I WILL NEVER USE THIS USELESS COMPANY AGAIN!!!