Blatant theft!

Almost a month and a half ago I bought a R40 bundle that lasts for a day. Immediately I checked to see if my bundle had loaded - it had not, but my R40 was gone. I went to MTN to report the problem, service was appaling! They said I should wait a day as on the system it said my bundle had been loaded. I showed the employee the msg that said I had purchased the bundle about 2 hours before - but there was no bundle loaded, instead I was told I should rather not buy the one day bundles as they sometimes don't work. Firstly, why do they give that option? Secondly, it's blatant ******* as I waited the 24 hours and I still did not receive the data bundle. I went back the next day, the employee lodged a complaint and said he would sms me within the next 24 hours. I am still waiting to hear from MTN - almost two months later. *****ING is what this is. How many other customers is MTN *****ing from? Anyone else have a similar experience? I will no longer support MTN. I am so disgusted with MTN. This is unacceptable!!!!