1 reviews | Active since Jul 2011
My contract with Nashua Mobile ended in November 2014, at which point MTN contacted me informing me they were taking over. They discussed various options and recommended a top up 200 since it carries @gigs free data which is what I use my phone for. For the last 3 months they have billed me thousands of rands for a contract I do NOT have nor have I agreed to one. There is no way to reach them since nobody picks up. Eventually I dialled prepaid customer support who said they couldn't help but would transfer me. Instead, they cut the call. My account has been debited over R 6000 when it should be 299 a month. Why the hell can't we reach anyone? Nobody calls back. Twice MTN has instead contacted me for a handset upgrade and I've told them about the problem I'm having. They say someone will call back but nobody does. ALL I know is I am being ****** with monies coming off my account when I agreed to a TOP up 200, and some strange thing abut \packet switched data calls"which is NOT what I agreed to or signed up for. """
Best regards,
Best regards,
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