Blatant denial

I upgraded my contract in October because my data bill was consistently too high so I chose an Anytime 350 and was told by three different consultants that day that the package came with 350 anytime minutes, 500smses and 1Gig of data for 24 months (it states this on my contract summary) for R709. In my first month I only got 500mb and queried this with the call centre but my complaint was ignored. When I went into the store they claimed that the 1Gig was promotional and that I would only be getting 500mb going forward (this was never disclosed and contradicts my contract) - they also advised that this month my contract changed to 1Gig on the Anytime 350, it was R60 cheaper, but I would not be receiving this because I upgraded in October. This is such awful customer service and non-disclosure. I will be cancelling my contract and transferring my entire family to a new provider.<br> - Karisha Naraidu