Blacklisting Crysis

<p>I potter to an MTN contract at the iStore. My phone was ****** 4 WEEKS ago.</p> <p>Ever since, I've been contacting MTN and following every procedure to blacklist my phone so that I can claim from insurance. </p> <p>I've been given every excuse from "System is down" to "Our system is not good, phone the call centre".</p> <p>I've been to different branches many times, and called the call centre many times with no luck at all.</p> <p>I'm EXTREMELY disappointed and I have no other option other than to start complaining on social media.</p> <p>I desperately need assistance because I'm still paying for a phone I don't have, and insurance I can't use because of this traumatic experience.</p> <p>Please help me!</p>