DH
Dwayne H

1 reviews | Active since Mar 2017

15 Jun 2017, 11:55

Blacklisting a phone

<p>my Phone was ****** on 12/06/2017. I wnt to th police station to report it, they cant help becouse i need to blacklist the phoen first. I phoned MTN they told me that they are offline and can't blaclist the phone since then i kept on trying to get someone to help me becouse i need to op en a case at the SAPS, but without ITC REF i can't. i would just like to say thanks to MTN for being no help at all. I wil be closing all my accounts with MTN AND I WILL INFORM EVERYONE I KNOW.</p>

0
Replies (2)
MTN South Africa
MTN South Africa's reply15 Jun 2017, 13:42
Official

Thank you for your post.

We apologize for any inconvenience incurred.

We have requested assistance from our ***** department due to ou blacklisting system is down

We will give you feedback soon

Kind Regards,

Alice van der Merwe

Best regards,

DH
Dwayne H's update15 Jun 2017, 13:47
Reviewer Update

Hi Alice please.

I need the help home you can help me i cant wait 72 hours. That is wat 808 told me to do and it is not acceptable