WP
Werner P
1 reviews | Active since Oct 2012
19 May 2015, 08:33
Blacklisting
I have been trying to block a device on the MTN network for several weeks now, Have tried calling and have even gone into the store.<br> <br> Can you believe to blacklist a device takes longer that opening an account.<br> <br> It is unacceptable that we have to struggle like this to blacklist a device in this Country..
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Replies (1)
MTN South Africa's replyOfficial
20 May 2015, 12:23Hello Vandiliz3r,
Thank you for bringing this to our attention.
Please accept our apologies for any inconvenience caused as a result of this.
Kindly fax all the documentation and the details of the device you wish to blacklist to *** in order for us to assist you promptly.
Regards,
Ebbedene
REQ:***
Thank you for bringing this to our attention.
Please accept our apologies for any inconvenience caused as a result of this.
Kindly fax all the documentation and the details of the device you wish to blacklist to *** in order for us to assist you promptly.
Regards,
Ebbedene
REQ:***
Best regards,
MTN South Africa's reply20 May 2015, 12:23
Official
Hello Vandiliz3r,
Thank you for bringing this to our attention.
Please accept our apologies for any inconvenience caused as a result of this.
Kindly fax all the documentation and the details of the device you wish to blacklist to *** in order for us to assist you promptly.
Regards,
Ebbedene
REQ:***
Thank you for bringing this to our attention.
Please accept our apologies for any inconvenience caused as a result of this.
Kindly fax all the documentation and the details of the device you wish to blacklist to *** in order for us to assist you promptly.
Regards,
Ebbedene
REQ:***
Best regards,