JB
Jan B
1 reviews | Active since Mar 2009
05 Oct 2018, 08:02
Blacklisted phone
My telephone was wrongly blacklisted. The MTN call center could not assist me. I then decided to write a review on Hellopeter.
Roanne Juggannadh (Complaints Analyst) responded to my review. She assisted me in a professional and efficient manner and the matter was resolved.
Thanks Roanne for excellent service.
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MTN South Africa's replyOfficial
05 Oct 2018, 09:29Good day Jan,
Thank you so very much for your post, complimenting Roanne Juggannadh's service and/or efforts. We express our sincere appreciation for the time that you took to let us know that she is doing a great job.
I will be sure to pass along your kind words as it helps when we know that we have truly made a difference to those we serve each and every day.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
MTN South Africa's reply05 Oct 2018, 09:29
Official
Good day Jan,
Thank you so very much for your post, complimenting Roanne Juggannadh's service and/or efforts. We express our sincere appreciation for the time that you took to let us know that she is doing a great job.
I will be sure to pass along your kind words as it helps when we know that we have truly made a difference to those we serve each and every day.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,