HN
Hulisani N
1 reviews | Active since Oct 2017
16 Apr 2018, 17:05
Blacklisted
I have received a message dat.. I am blacklist due to non payment on my contract... I never received a message to say I did not pay or a call to say my account is over due... I called and went to the store Cresta randburg for the matter to be sorted out for me... But I am still waiting for a call from legal department... Which the call center agent can not trans me to legal as she does not have legal department number... But she promised to send me an email with references number ... Which I am still waiting.... There was alway money in my account for them to debit but they did not
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Replies (2)
MTN South Africa's replyOfficial
24 Apr 2018, 15:02Thank you for your post.
We sincere apologized for any inconvenience incurred.
Thank you for your time on line.
The debit orders was requested but returned unpaid. The account is with MTN legal team 90 days in arrears. The account balance is R 968.47.
Bank: ABSA
Form: ABSA DEPOSIT SLIP/DEPOSITO STROKIE
Beneficiary Name: MTN SP
Beneficiary Account Number: ***
Branch Code: 632005
Deposit Reference: Your MTN cell phone number or your MTN account number. A***
Payment will reflect in 48 hours. You may then call the 808 call centre from any MTN contract sim card, contact number from device 135.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
MTN South Africa's reply24 Apr 2018, 15:02
Official
Thank you for your post.
We sincere apologized for any inconvenience incurred.
Thank you for your time on line.
The debit orders was requested but returned unpaid. The account is with MTN legal team 90 days in arrears. The account balance is R 968.47.
Bank: ABSA
Form: ABSA DEPOSIT SLIP/DEPOSITO STROKIE
Beneficiary Name: MTN SP
Beneficiary Account Number: ***
Branch Code: 632005
Deposit Reference: Your MTN cell phone number or your MTN account number. A***
Payment will reflect in 48 hours. You may then call the 808 call centre from any MTN contract sim card, contact number from device 135.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
MTN South Africa's replyOfficial
24 Apr 2018, 15:02Thank you for your post.
We sincere apologized for any inconvenience incurred.
Thank you for your time on line.
The debit orders was requested but returned unpaid. The account is with MTN legal team 90 days in arrears. The account balance is R 968.47.
Bank: ABSA
Form: ABSA DEPOSIT SLIP/DEPOSITO STROKIE
Beneficiary Name: MTN SP
Beneficiary Account Number: ***
Branch Code: 632005
Deposit Reference: Your MTN cell phone number or your MTN account number. A***
Payment will reflect in 48 hours. You may then call the 808 call centre from any MTN contract sim card, contact number from device 135.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
MTN South Africa's reply24 Apr 2018, 15:02
Official
Thank you for your post.
We sincere apologized for any inconvenience incurred.
Thank you for your time on line.
The debit orders was requested but returned unpaid. The account is with MTN legal team 90 days in arrears. The account balance is R 968.47.
Bank: ABSA
Form: ABSA DEPOSIT SLIP/DEPOSITO STROKIE
Beneficiary Name: MTN SP
Beneficiary Account Number: ***
Branch Code: 632005
Deposit Reference: Your MTN cell phone number or your MTN account number. A***
Payment will reflect in 48 hours. You may then call the 808 call centre from any MTN contract sim card, contact number from device 135.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,