BT
Bertus T
1 reviews | Active since May 2017
17 May 2019, 08:03
Blacklist disaster
This is the second time im on Hallo Peter regarding MTN. They blacklisted me for money the say i owe to them, and they said they would get back to me so we can have this matter resolved. I need to pay this money to have the listing removed, but nobody contacts me. PLEASE CONTACT ME!!! **********
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Replies (2)0
Replies (2)
MTN South Africa's replyOfficial
20 May 2019, 08:36Good day Mr Tolkin
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused.
As per our telephonic conversation, I have escalated your query to the legal department and will contact you with feedback as soon as possible.
Warm regards, Jessica John Complaints Management Team
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused.
As per our telephonic conversation, I have escalated your query to the legal department and will contact you with feedback as soon as possible.
Warm regards, Jessica John Complaints Management Team
Best regards,
MTN South Africa's reply20 May 2019, 08:36
Official
Good day Mr Tolkin
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused.
As per our telephonic conversation, I have escalated your query to the legal department and will contact you with feedback as soon as possible.
Warm regards, Jessica John Complaints Management Team
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused.
As per our telephonic conversation, I have escalated your query to the legal department and will contact you with feedback as soon as possible.
Warm regards, Jessica John Complaints Management Team
Best regards,
MTN South Africa's replyOfficial
04 Jun 2019, 07:36 Good day Mr Tolkin
My apologies for the delayed response.
The legal department has advised that they have sent am email to the credit bureau to have the details updated.
Warm regards, Jessica John Complaints Management Team
My apologies for the delayed response.
The legal department has advised that they have sent am email to the credit bureau to have the details updated.
Warm regards, Jessica John Complaints Management Team
Best regards,
MTN South Africa's reply04 Jun 2019, 07:36
Official
Good day Mr Tolkin
My apologies for the delayed response.
The legal department has advised that they have sent am email to the credit bureau to have the details updated.
Warm regards, Jessica John Complaints Management Team
My apologies for the delayed response.
The legal department has advised that they have sent am email to the credit bureau to have the details updated.
Warm regards, Jessica John Complaints Management Team
Best regards,