BLACKBERRY PASSPORT WARRANTY

Good day<br> <br> my Blackberry Passport was faulty, still in its 6month warranty. i returned it to MTN, still awaiting for my phone because they ran out of stock.<br> still had to pay my monthly account obviously, without using the phone for 6weeks now, no excess to my personal email, etc.<br> now i was given the option to 'upgrade' this contract, because its till in its first 6months, but why should i now go from a R399 contract to a R529 contract for 'the closest cellphone to the one i had' ?<br> <br> i will only be satisfied if i can have the Blacberry Priv (which is the 'closest' to the Passport) on the same contract which i am currently paying @R399pm!<br> <br> PS: because of this issue i have allready canselled/terminated my other 3 contracts that i had with mtn (which belonged to my parents & fiance), and want to cancel my own one as well if my request for the Blackberry Priv @ R399 cannot be approved.<br> <br> Why should i pay R130pm more for something that wasnt my fault?<br> <br> i am very unhappy with this and with MTN in this regard! i would like to cancel this contract and move to another service provider!<br> <br> i have allready made contact with the area manager, Mishelle Visser, and the issue still hasnt been resolved.