Black listed *******ly

<p>After numerous issues with my MTN 3G, they suspended my service in November 2016 and I proceeded with the process of porting my number to another service provider. This involved moving it to prepaid and then porting the number. The account was paid up in December 2016 to get it ported. I thought it was the end of the terrible experience. However I discovered recently when applying for a loan that I've been listed on ITC. This is in contravention of the National Credit Act. </p> <p>The NCA requires that your creditor – the company to which you owe money – or the debt collector responsible for collecting the money inform you in writing of their intention to negatively list you at a credit bureau. They are required to give you 20 working days to respond before submitting your name to the bureau for listing.</p> <p>I have not been contacted and my email address has not changed! I've tried on numerous occasions without success to speak to their legal dept but they don't respond.</p> <p>It's ******** that an organisation of this stature can get away with this kind of conduct.</p>