Black Friday Online deal

I'm still waiting for an online deal I app**** for a week ago, if mtn is going to promote such deals they need to make sure they can handle the influx of demand that comes with it. A company a big as mtn and me being a loyal member to the network since high-school, I even have an existing contract with you guys and I've not missed a payment at all, so paying or affordability is not an issue. It's just so disappointing to have app**** for this deal and find that not even your customer service reps can help, this is horrible customer service and wow I'm just going to pay off my contract and move once. Mtn you've bit off more than you can chew with the black Friday deals at least owe customers the courtesy of letting them know that the deal is finished.